The Correlation between Social Support and Nurse Performance

Abstract

Introduction: Nurse performance is an important factor in providing quality health services. One of the factors that contribute to nurse performance is social support, both from colleagues, superiors, and the work environment. High social support can increase motivation, job satisfaction, and the responsibility of nurses in carrying out their duties. The purpose of this study is to determine the relationship between social support and the performance of nurses.

Methods: This study is a correlational research with a crosssectional approach. The population was 88 nurses and sample amounted to 72 nurses who were selected using cluster random sampling technique. Data were collected through  the Multidimensional Scale of Perceived Social Support (MSPSS) questionnaire and nurse performance questionnaire and analyzed using the Spearman's rho test.

Results: The results showed that most nurses (87.5%) had a high level of social support, and most (86.1%) had good performance. Based on the results of the ordinal scale statistical test with Spearman's rho, the value of p=0.000 (p<0.05) and the value of rs=0.565 were obtained which means a moderate relationship.

Conclusion: This suggests that there is a significant relationship between social support and nurse performance. This research reinforces that social support is an important factor in improving nurse performance. Therefore, the hospital management is advised to create a socially supportive work environment to improve the quality of nursing services.

Keywords: Nursing, Performance, Social Support