Perbandingan Handover Model SBAR dan I-PASS Terhadap Insiden Keselamatan Pasien: Literatur Review

Authors

  • DEWI NUR PUSPITA SARI STIKes Yatsi Tangerang, Indonesia

DOI:

https://doi.org/10.38040/js.v12i3.153

Abstract

SBAR dan I-PASS merupakan model handover perawat, hal tersebut untuk memastikan kelanjutan kelangsungan pelayanan perawatan pasien secara aman dan efektif. Handover merupakan kegiatan vital perawat bilamana tidak dilakukan dengan baik akan mengakibatkan terjadinya insiden keselamatan pasien. Model tersebut sudah dianggap efektif dalam meningkatkan keselamatan pasien. Tujuan penulisan ini untuk mengetahui keefektifan model handover SBAR dan I-PASS terhadap keselamatan pasien di rumah sakit. Metode yang digunakan adalah literatur review, pencarian artikel dengan menggunakan database online PubMed, google scholar, mendeley dari tahun 2015-2020, berbahasa Inggris dengan menggunakan kata kunci SBAR or I-PASS or handover or patient safety.  Proses seleksi artikel dengan menggunakan flow diagram PRISMA. Hasil telaah ditemukan dengan menggunakan model handover SBAR dan I-PASS dapat meningkatkan kualitas komunikasi antar perawat yang berdampak terhadap meningkatkan keselamatan pasien. Kesimpulannya adalah belum ada standar praktik terbaik yang terbukti untuk digunakan komunikasi saat handover. Model SBAR dan I-PASS merupakan alat komunikasi yang terbilang efektif untuk meningkatkan kualitas komunikasi dan meningkatkan keselamatan pasien.

References

Achrekar, M., Murthy, V., Kanan, S., Shetty, R., Nair, M., & Khattry, N. (2016). Introduction of Situation, Background, Assessment, Recommendation into Nursing Practice: A Prospective Study. Asia-Pacific Journal of Oncology Nursing, 3(1), 45. https://doi.org/10.4103/2347-5625.178171

Bakon, S., Wirihana, L., Christensen, M., & Craft, J. (2017). Nursing handovers: An integrative review of the different models and processes available. International Journal of Nursing Practice, 23(2), 1–8. https://doi.org/10.1111/ijn.12520

Bigani, D. K., & Correia, A. M. (2018). On the Same Page: Nurse, Patient, and Family Perceptions of Change-of-shift Bedside Report. Journal of Pediatric Nursing, 41, 84–89. https://doi.org/10.1016/j.pedn.2018.02.008

Blazin, L. J., Sitthi-Amorn, J., Hoffman, J. M., & Burlison, J. D. (2020). Improving Patient Handoffs and Transitions through Adaptation and Implementation of I-PASS Across Multiple Handoff Settings. Pediatric Quality & Safety, 5(4), e323. https://doi.org/10.1097/pq9.0000000000000323

Bowes, M. R., Santiago, P. N., Hepps, J. H., Hershey, B. R., & Yu, C. E. (2018). Using I-PASS in Psychiatry Residency Transitions of Care. Academic Psychiatry, 42(4), 534–537. https://doi.org/10.1007/s40596-017-0822-1

Bukoh, M. X., & Siah, C. J. R. (2019). A systematic review on the structured handover interventions between nurses in improving patient safety outcomes. Journal of Nursing Management. https://doi.org/10.1111/jonm.12936

Clanton, J., Clark, M., Loggins, W., & Herron, R. (2018). Effective Handoff Communication. Vignettes in Patient Safety - Volume 2. https://doi.org/10.5772/intechopen.69747

Clements, B. K. (2017). High-reliability and the I-PASS communication tool.

Coffey, M., Thomson, K., Li, S. A., Bismilla, Z., Starmer, A. J., O’Toole, J. K., … Landrigan, C. P. (2017). Resident Experiences With Implementation of the I-PASS Handoff Bundle. Journal of Graduate Medical Education, 9(3), 313–320. https://doi.org/10.4300/JGME-D-16-00616.1

Cross, R., Considine, J., & Currey, J. (2019). Nursing handover of vital signs at the transition of care from the emergency department to the inpatient ward: An integrative review. Journal of Clinical Nursing, 28(5–6), 1010–1021. https://doi.org/10.1111/jocn.14679

Davis, J., Roach, C., Elliott, C., Mardis, M., Justice, E. M., & Riesenberg, L. A. (2017). Feedback and Assessment Tools for Handoffs: A Systematic Review. Journal of Graduate Medical Education, 9(1), 18–32. https://doi.org/10.4300/JGME-D-16-00168.1

Dhamanti, I., Leggat, S., Barraclough, S., & Tjahjono, B. (2019). Patient safety incident reporting in indonesia: An analysis using world health organization characteristics for successful reporting. Risk Management and Healthcare Policy, 12, 331–338. https://doi.org/10.2147/RMHP.S222262

Eltaybani, S., Noguchi-Watanabe, M., Igarashi, A., Saito, Y., & Yamamoto-Mitani, N. (2018). Factors related to intention to stay in the current workplace among long-term care nurses: A nationwide survey. International Journal of Nursing Studies, 80(August 2017), 118–127. https://doi.org/10.1016/j.ijnurstu.2018.01.008

Galatzan, B. J., & Carrington, J. M. (2018). Exploring the State of the Science of the Nursing Hand-off Communication. CIN - Computers Informatics Nursing, 36(10), 484–493. https://doi.org/10.1097/CIN.0000000000000461

Graan, S. M., Botti, M., Wood, B., & Redley, B. (2016). Nursing handover from ICU to cardiac ward: Standardised tools to reduce safety risks. Australian Critical Care, 29(3), 165–171. https://doi.org/10.1016/j.aucc.2015.09.002

Groves, P. S., Manges, K. A., & Scott-Cawiezell, J. (2016). Handing Off Safety at the Bedside. Clinical Nursing Research, 25(5), 473–493. https://doi.org/10.1177/1054773816630535

Habicht, R., Block, L., Silva, K. N., Oliver, N., Wu, A., & Feldman, L. (2016). Assessing intern handover processes. Clinical Teacher, 13(3), 187–191. https://doi.org/10.1111/tct.12404

Heilman, J. A., Flanigan, M., Nelson, A., Johnson, T., & Yarris, L. M. (2016). Adapting the I-PASS handoff program for emergency department inter-shift handoffs. Western Journal of Emergency Medicine, 17(6), 756–761. https://doi.org/10.5811/westjem.2016.9.30574

Hughes, H. K., Serwint, J. R., O’Toole, J. K., Spector, N. D., & Ngo, T. L. (2019). I-PASS Adherence and Implications for Future Handoff Training. Journal of Graduate Medical Education, 11(3), 301–306. https://doi.org/10.4300/JGME-D-18-01086.1

JCI. (2018). Communicating Clearly and Effectively to Patients How to Overcome Common Communication Challenges in Health Care. 11. Retrieved from http://www.jointcommissioninternational.org.

Joint, T. (2017). Inadequate hand-off communication. Sentinel Event Alert, (58), 1–6. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/28914519

Malfait, S., Eeckloo, K., Van Biesen, W., & Van Hecke, A. (2019). The effectiveness of bedside handovers: A multilevel, longitudinal study of effects on nurses and patients. Journal of Advanced Nursing, 75(8), 1690–1701. https://doi.org/10.1111/jan.13954

Martin, H. A., & Ciurzynski, S. M. (2015). Situation, Background, Assessment, and Recommendation-Guided Huddles Improve Communication and Teamwork in the Emergency Department. Journal of Emergency Nursing, 41(6), 484–488. https://doi.org/10.1016/j.jen.2015.05.017

Merten, H., Van Galen, L. S., & Wagner, C. (2017). Safe handover. BMJ (Online), 359, 1–5. https://doi.org/10.1136/bmj.j4328

Müller, M., Jürgens, J., Redaèlli, M., Klingberg, K., Hautz, W. E., & Stock, S. (2018). Impact of the communication and patient hand-off tool SBAR on patient safety : a systematic review. https://doi.org/10.1136/bmjopen-2018-022202

Palareti, G., Legnani, C., Cosmi, B., Antonucci, E., Erba, N., Poli, D., … Tosetto, A. (2016). Comparison between different D-Dimer cutoff values to assess the individual risk of recurrent venous thromboembolism: Analysis of results obtained in the DULCIS study. International Journal of Laboratory Hematology, 38(1), 42–49. https://doi.org/10.1111/ijlh.12426

Parent, B., LaGrone, L. N., Albirair, M. T., Serina, P. T., Keller, J. M., Cuschieri, J., … Kritek, P. A. (2018). Effect of standardized handoff curriculum on improved clinician preparedness in the intensive care unit a stepped-wedge cluster randomized clinical trial. JAMA Surgery, 153(5), 464–470. https://doi.org/10.1001/jamasurg.2017.5440

Pino, F. A., Sam, K. J., Wood, S. L., Tafreshi, P. A., Parks, S. L., Bell, P. A., … St. Peter, S. D. (2019). Increasing Compliance with a New Interunit Handoff Process. Pediatric Quality and Safety, 4(3), e180. https://doi.org/10.1097/pq9.0000000000000180

Piper, D., Lea, J., Woods, C., & Parker, V. (2018). The impact of patient safety culture on handover in rural health facilities. BMC Health Services Research, 18(1), 1–13. https://doi.org/10.1186/s12913-018-3708-3

Piper, K. (2017). Scaffolding Clinical Reasoning and Decision Making : Clinical Handover. (December), 11–13.

Randmaa, M., Swenne, C. L., Mårtensson, G., Högberg, H., & Engström, M. (2016). Implementing situation-background-Assessment-recommendation in an anaesthetic clinic and subsequent information retention among receivers. European Journal of Anaesthesiology, 33(3), 172–178. https://doi.org/10.1097/EJA.0000000000000335

Rhudy, L. M., Johnson, M. R., Krecke, C. A., Keigley, D. S., Schnell, S. J., Maxson, P. M., … Warfield, K. T. (2019). Change-of-Shift Nursing Handoff Interruptions: Implications for Evidence-Based Practice. Worldviews on Evidence-Based Nursing, 16(5), 362–370. https://doi.org/10.1111/wvn.12390

Rina Karmila et al., R. K. et al. . (2018). Description of Nursing Shift Handover Implementation in One of Provincial Public Hospitals in DKI Jakarta Province. International Journal of Medicine and Pharmaceutical Sciences, 8(2), 39–48. https://doi.org/10.24247/ijmpsapr20187

Robinson, N. L. (2016). Promoting Patient Safety With Perioperative Hand-off Communication. Journal of Perianesthesia Nursing, 31(3), 245–253. https://doi.org/10.1016/j.jopan.2014.08.144

Rosenbluth, G., Destino, L. A., Starmer, A. J., Landrigan, C. P., Spector, N. D., & Sectish, T. C. (2018). I-PASS Handoff Program. Pediatric Quality and Safety, 3(4), e088. https://doi.org/10.1097/pq9.0000000000000088

Ruhomauly, Z., Betts, K., Jayne-Coupe, K., Karanfilian, L., Szekely, M., Relwani, A., … Jaffry, Z. (2019). Improving the quality of handover: implementing SBAR. Future Healthcare Journal, 6(Suppl 2), 54–54. https://doi.org/10.7861/futurehealth.6-2-s54

Rusticali, A., & Piccolotto, L. (2019). International Journal of Case Studies in Clinical Research Effectiveness of structured models of Nursing handover for ensuring continuity of information in Hospital. International Journal of Case Studies in Clinical Research, 3(1), 13–19.

Schmidt, T., Kocher, D. R., Mahendran, P., & Denecke, K. (2019). Dynamic pocket card for implementing ISBAR in shift handover communication. Studies in Health Technology and Informatics, 267, 224–229. https://doi.org/10.3233/SHTI190831

Shahid, S., & Thomas, S. (2018). Situation, Background, Assessment, Recommendation (SBAR) Communication Tool for Handoff in Health Care – A Narrative Review. Safety in Health, 4(1), 1–9. https://doi.org/10.1186/s40886-018-0073-1

Sheth, S., McCarthy, E., Kipps, A. K., Wood, M., Roth, S. J., Sharek, P. J., & Shin, A. Y. (2016). Changes in efficiency and safety culture after integration of an I-PASS-supported handoff process. Pediatrics, 137(2). https://doi.org/10.1542/peds.2015-0166

Skaret, M. M., Weaver, T. D., Humes, R. J., Carbone, T. V., Grasso, I. A., & Kumar, H. (2019). Automation of the I-PASS Tool to Improve Transitions of Care. Journal for Healthcare Quality, 41(5), 274–280. https://doi.org/10.1097/JHQ.0000000000000174

Slade, D., Murray, K. A., Pun, J. K. H., & Eggins, S. (2019). Nurses’ perceptions of mandatory bedside clinical handovers: An Australian hospital study. Journal of Nursing Management, 27(1), 161–171. https://doi.org/10.1111/jonm.12661

Starmer, A. J., Spector, N. D., West, D. C., Srivastava, R., Sectish, T. C., Landrigan, C. P., … Zigmont, K. R. (2017). Integrating Research, Quality Improvement, and Medical Education for Better Handoffs and Safer Care: Disseminating, Adapting, and Implementing the I-PASS Program. Joint Commission Journal on Quality and Patient Safety, 43(7), 319–329. https://doi.org/10.1016/j.jcjq.2017.04.001

Streeter, A. R., & Harrington, N. G. (2017). Nurse Handoff Communication. Seminars in Oncology Nursing, 33(5), 536–543. https://doi.org/10.1016/j.soncn.2017.10.002

Sun, Y. K., Shih, W. C., & Cheng, K. H. (2018). An Electronic Handover System to Improve Information Transfer for Surgical Patients. CIN - Computers Informatics Nursing, 36(12), 610–614. https://doi.org/10.1097/CIN.0000000000000466

Ting, W. H., Peng, F. S., Lin, H. H., & Hsiao, S. M. (2017). The impact of situation-background-assessment-recommendation (SBAR) on safety attitudes in the obstetrics department. Taiwanese Journal of Obstetrics and Gynecology, 56(2), 171–174. https://doi.org/10.1016/j.tjog.2016.06.021

Usher, R., Cronin, S. N., & York, N. L. (2018). Evaluating the influence of a standardized bedside handoff process in a medical–surgical unit. Journal of Continuing Education in Nursing, 49(4), 157–163. https://doi.org/10.3928/00220124-20180320-05

Van Der Wulp, I., Poot, E. P., Nanayakkara, P. W. B., Loer, S. A., & Wagner, C. (2019). Handover Structure and Quality in the Acute Medical Assessment Unit: A Prospective Observational Study. Journal of Patient Safety, 15(3), 224–229. https://doi.org/10.1097/PTS.0000000000000221

Downloads

Published

2021-02-01

How to Cite

SARI, D. N. P. (2021). Perbandingan Handover Model SBAR dan I-PASS Terhadap Insiden Keselamatan Pasien: Literatur Review. Surya, 12(3), 82–90. https://doi.org/10.38040/js.v12i3.153

Citation Check